Technology Excellence Zone

 

Telenoetica has a pool of technical experts on GSM/EDGE/3G/WiMAX and LTE. We provide consultancy in planning, optimizing and improving Quality of networks as well as in troubleshooting and fixing complex system issues.

Our experts are given ample opportunities and trainings to hone their skills on emerging wireless technologies so that they stay abreast with the latest technological changes.

Our technical services include:

Network Planning and Optimization Services

Efficient planning is the key to high quality of service and results in tremendous cost saving for the operators. Telenoetica provides consultancy for both coverage and capacity planning. Telenoetica has a modular approach towards optimization and provides drive test & physical optimization services and also remote optimization services.

RF Optimization Services Utilizing Drive Test and Other Site Audit Data

1. Collection of Drive test Logs, site audit data and RF sweep test data
2. Physical optimization and fault rectification
3. Post processing and analysis of drive test logs

Remote RF optimization

1. Statistical analysis and recommendations
2. Database sanity checks and frequency planning
3. Neighbor planning and optimization

 

 

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Advance Operational Support and Maintenance Services

Telenoetica provides advance operational support for BSS, Switch, IN and transmission.
The support services include but are not limited to:-

1. System Admin for OSS, IN, SGSN, GGSN

   Telenoetica has excellent resources that have expertise on administrating high end UNIX and Windows server, CISCO routers and switches, Mobile soft switches, IMS and VoIP servers. Our inhouse tested process help you maintain robust processes and highly effecient system administration.

   1. Software/hardware upgrades.
   2. Hardware migration
   3. Feature Testing
   4. Backup and general maintenance of servers
   5. Management of migrations and swaps between different vendor products
   6. Complete proposal available on request.
2. Network Monitoring and Event Management

   Telenoetica brings intelligent monitoring and level one remote troubleshooting for your BSS and transmission network. We offer excellence driven by principles of Six Sigma.

   1. 24X7 network monitoring, reporting and escalation
   2. Level 1 remote analysis and fault management procedures
   3. Trouble ticket management
   4. In house software for traking trouble tickets
   5. Management reporting and escalations
3. Configuration management

   Configuration management expertise is available for almost all major vendor equipments. Configuration managment can become painstakingly tedious during fast roll-out and during new technology/feature implementation. We provide this service both short-term 3-6 months in which case your reguler team may handle day to day tasks and allow us to handle the pressure surge caused by sudden demand

   1. Addition/ Deletion of new nodes
   2. Upgrade downgrades of existing nodes
   3. Parameter change management
   4. New feature/technology configuration
4. First Line maintenance & Second Line support for complex network issues

   We provide complete O&M support right from First Line maintenace to level 2 advance troubleshooting support.

   1. Identification and rectification of RF component related issue.
   2. Identification and rectification of RF/Microwave cable, connector.
   3. Quality audit and correction of RF Installations
   4. Testing of alarms related with BTS and BSC and correction through replacement of faulty modules

 

 

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Turnkey Services

Turnkey business opportunities arise from the fact that our customers need to focus on their core competency while they expect us to take care of the technical aspects, including the technical manpower and other network resources.

Telenoetica has the capacity to deliver large turnkey projects and is open to any project from telecom industry that the customer wants to do the turnkey.

We approach the customers with a proposal to do a due diligence that evaluates the in-house processes or projects and then submit a proposal for full turnkey for that project.

Our turnkey portfolio includes but is not limited to:

1. New technology roll-out including 3rd party management

   As networks mature, and the demand for new services grow, Telenoetica can look to the future to assist and recommend technology and implementation guidelines of emerging and tested standards to best fit the business needs.

   1. Analysis of WCDMA, HSDPA, HSUPA systems
   2. Network Integration and Acceptance Testing
   3. Feature Testing
   4. Media/Video Application Testing
   5. Technology and/or software upgrades - verifications of non-degradation to existing underlying networks (i.e. implementation of EVDO Rev. 0 or A on 1xRTT and CDMA networks)
   6. Complete proposal available on request.
2. Network KPI management services with intricate penalty/reward mechanism

   This turnkey service is especially suited for operators who have prime focus on network roll-out and makes sure that quality doesnot take a back seat. Certain vendors already have existing contract with the operators. If that is the case we are an ideal choice with our multi-vendor multi-technology tools

   1. A network due diligence with customer technical teams.
   2. The due diligence exercise includes sharing of installed base, planned sites, planned coverage, capacity upgrade plans.
   3. Our experts provide complete network SWOT analysis.
   4. We commit on the movement of network KPI's per quarter
   5. Cost of tools, applications, human resources required to maintain the committed KPI ascertained by us and proposal submitted
   6. Telenoetica maintains customer's network KPI's according to agreed SLAs.
3. NOC setup and management.

   With our technical expertise and technology tie-ups with different software and hardware vendors we have the ability to provide complete NOC solution to the customer. In the multi-vendor scenario our exclusive multi-vendor software products play an important role in smooth functioning of NOC.

   1. Capacity assessment and assessment of customer requirement in terms of active and/or passive alarm reporting.
   2. Data Centre Solution.
   3. Integration of different vendor OSS with 3rd party platforms.
   4. Human resource planning and assessment
   5. 3rd PV Hardware and server selection
   6. 3rd PV support contract management
   7. Service delivery to customer according to defined SLA's.

 

 

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