Business Excellence Zone

 

BExZ provides business consulting services to Large and Medium Scale telecom companies and helps them deliver their strategic business objectives in the most efficient way possible. Our experts have handled complex large scale assignments with some of the world's largest telecom service providers.

Their vast experience encompass launching green field projects, developing business strategies to gain market and revenue share, setting and expanding distribution system, drive ARPUs, develop innovative product & VAS portfolios, management of customer life cycle, strategic outsourcing, supply chain management, and human resource development

Strategy Consulting

A very effective consulting service aimed at organizational strategy building and change management. It includes:

1. Vision exercise
2. Strategy building and Alignment
3. Defining the measures of success
4. Way to deliver

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Continuous Improvement

This service aims at breakthrough business delivery through strategic implementation of Six Sigma and Lean Sigma methodology. This 6-12 months consulting service provides an end to end transformation of organizational culture, implementation of new business metrics, alignment of entire organization to business strategy and continuous improvement of processes. It includes

1. Strategy matrix development
2. Identification of critical focus areas
3. Training of process owners on Six Sigma and Lean methodologies
4. Change management
5. Process standardization
6. Knowledge management
7. Standardization and Variation Reduction
8. P&L Impact

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Market Research and Customer Insight

This unique consulting service is to re-engineer the processes based on customer requirement. Telenoetica belief in customer engagement is the genesis of creating this highly recommended consulting service. This consulting is ideal for mature telecom service providers aiming to leverage customer service excellence to be the key differentiator driving market share and revenue growth.
The consulting service includes:

1. Capturing customer insights on service and products
2. Comparative assessment with key competitors
3. Value curve creation
4. Differentiation strategy
5. Customer process identification for Re-Engineering
6. Pilot and impact assessment
7. Implementation
8. Sustenance of results

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